Terms of Service

1. Acceptance of Terms

By accessing or using MediaFlow AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of the Service.

2. Description of Service

MediaFlow AI provides online video download, audio extraction, and media format conversion tools. The Service is provided on a freemium basis with paid Pro and Business tiers offering additional capacity and features.

3. Acceptable Use

• You may only download and convert content you own, have permission to use, or that is in the public domain.
• You must not use the Service to infringe copyright, distribute pirated content, or violate any applicable law.
• You must not attempt to reverse-engineer, overload, or disrupt the Service infrastructure.
• Automated abuse, bot traffic, or API misuse beyond the Business plan quota is prohibited.

4. Copyright & DMCA

You are solely responsible for the content you process through MediaFlow AI. We respond to valid DMCA takedown requests. To file a notice, email dmca@mediaflow.ai with the required identification under 17 U.S.C. § 512(c)(3).

5. Account Responsibilities

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately of any unauthorized use. Free accounts are limited to 5 conversions per day.

6. Subscriptions & Refunds

Pro ($9.99/mo) and Business ($29.99/mo) plans renew automatically. You may cancel anytime. Refunds are available within 7 days of a new subscription if no conversions have been used, as outlined in our refund policy.

7. Intellectual Property

The MediaFlow AI brand, website design, software, and AI models are the property of MediaFlow AI. You retain full ownership of the media files you process.

8. Disclaimers

The Service is provided "as is" without warranties of merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free operation, though we strive for 99.9% uptime.

9. Limitation of Liability

To the maximum extent permitted by law, MediaFlow AI shall not be liable for indirect, incidental, or consequential damages arising from use of the Service.

10. Changes to Terms

We may revise these Terms periodically. Continued use after changes constitutes acceptance. Material changes will be notified via email to registered users.

11. Contact

For legal inquiries: legal@mediaflow.ai. Also see our Privacy Policy.